When you purchase a new, unused EVER ADVANCED Products from www.everadvanced.com ,your product is covered under our one-year manufacturer warranty. Our warranty covers parts that affect the functionality of the product.

For any claims in regards to any missing parts or any cosmetic damage, customers must contact us within 30 days of purchase. A sales receipt for proof of purchase, along with photos or videos of the issue, is required when submitting any warranty claims.

If upon reviewing your claim, we find that a manufacturer defect exists with your EVER ADVANCED product that affects the functionality of the product, we will either repair or replace the part or product at no charge to you. In some instances, we will request the damaged part be sent back to our warehouse for inspection. If the part is not shipped within three weeks of receiving the return label, the warranty for your product will be null and void for the remainder of the warranty period.

We will not honor any claims and damage due to normal wear and use, misuse, neglect, abuse, alterations, improper maintenance, storage, or cleaning.